Partially. Photos stored on an external SD card will survive a hard reset (unless you choose "Format SD card" during reset). Photos stored in internal storage will be erased. Always move your media to an SD card or cloud before resetting.
After resetting, avoid restoring from an old full backup if your phone was slow – set up as a new device for the best performance. How to Hard Reset TECNO Spark Go 2020
: When the Android Robot image ("No Command") appears, release . To enter the menu, hold the Power button Volume buttons to highlight Wipe data/factory reset Power button to select it. : Navigate to Factory data reset and press the Power button : Once the process finishes, select Reboot system now to restart your phone. Method 2: Reset Through Settings Use this method if you can still access the phone's menu. app on your device. Scroll down and select Reset options Reset phone Erase all data (factory reset) Confirm your choice by tapping Erase all data Partially
: Navigate to Factory data reset and confirm the action with the Power button . Always move your media to an SD card
If you can still access the phone, go to for a more user-friendly experience. Critical Considerations