Go to Settings > Accounts and backup > Samsung Cloud > Restore data > Select "Call settings." This restores your block list after a factory reset.

Use the plus (+) icon or select from Recents or Contacts to add new entries to your block list.

To check blocked numbers on your Samsung Galaxy phone, you can access your block list directly through the Samsung Messages app

| Place to check | Typical items listed | When to check | |---|---:|---| | Phone app → Settings → Block numbers | Call block list, unknown numbers toggle | Primary for call blocks | | Messages → Settings → Block numbers/messages | SMS/MMS blocked senders | If texts are missing | | Contacts → Settings → Blocked contacts | Blocked contacts synced from contacts app (occasionally) | If blocked contact is in your address book | | Carrier account/app | Network-level blocks, spam filtering | If no blocks appear on phone but calls aren’t coming through | | Third-party apps | App-specific block lists | If you use spam or dialer apps |

: Locate and tap the green phone icon on your home screen or in your app drawer.

Not all Samsung versions show blocked contacts in Contacts, but it’s worth checking.