: Select models (like the E1000 and S2000 series) may qualify for a 5-year Advanced Unit Replacement (AUR) warranty, where a replacement unit is sent the next business day if repairs are needed. What is Covered : Parts and labor for manufacturing defects.
A: No. For consumer-grade scanners (S2000 series), the warranty is non-transferable. For enterprise models (i5000 series), you need a formal transfer letter to Kodak Alaris within 30 days of sale.
In India, the cost of scanner spare parts—such as LED lamps, CCD sensors, and transport rollers—can be high due to import duties. A valid warranty protects your organization from these unexpected capital expenditures. Furthermore, authorized service in India is strictly regulated; unauthorized repairs often void existing warranties, making a warranty check the first step before any maintenance is performed.
If your original warranty has expired, you can purchase "Care Kits" (Extended or Post-Warranty) to continue receiving professional on-site or replacement support. www.scanstore.com Local Service Details Provider Name: Centillion Solutions & Services Information Required: Model Number Serial Number Proof of Purchase ready before calling or emailing. Kodak Alaris Do you have your serial number
For the quickest answer without navigating websites:
Whether you're digitizing office records or preserving old family photos, a Kodak scanner is a powerhouse of productivity. However, to keep your "business assurance" intact, understanding how to manage your warranty and choosing the right model for the Indian market is essential. How to Check Your Kodak Scanner Warranty in India
: Registered business users can access the Kodak Alaris Customer Portal to view service history and monitor current case progress. 2. Best Warranty & Service Plans in India
: Find the 8 or 9-digit alphanumeric code on the back or bottom of your scanner.