| Problem | Likely Cause | Solution | |---------|--------------|----------| | "Incorrect file" error | Wrong hardware revision | Double-check your hardware version; find a firmware built for 1843A vs 1843B . | | Update hangs at 50% | Corrupted upload (network glitch) | Restart router via power cycle (unplug 10 sec). Re-upload file. | | Web interface becomes unresponsive | Browser cache conflict | Use a different browser (Firefox/Chrome) or incognito mode. | | Wi-Fi disappears after update | Region code reset | Reconfigure 2.4/5 GHz bands manually. Re-import backup. | | PON light blinking slowly | Firmware mismatch with OLT | Contact your ISP; the OLT (central office) may reject the new version. |