, it typically stems from a mismatch between your Windows build and your camera's firmware, or a service glitch.

Restart your computer. This often forces Windows to re-register the software device in Device Manager. Alan Mendelevich Other Common Troubleshooting Steps Check TPM Status: Windows Hello relies on the Trusted Platform Module (TPM)

The Windows Hello Face software driver doesn't have a UI. It doesn't have a settings page. It doesn't even have a logo. But it has one of the hardest jobs in the operating system: to know, beyond any doubt, that you are you.

Must have a specialized illuminated infrared sensor to distinguish between a live face and a photograph.