Disclaimer: This is for informational purposes. If you are uncomfortable with disk imaging, take your Krome to an authorized service center.
Korg does not publicly distribute raw .img files because they contain copyrighted samples and OS code. However, they may provide them to authorized service centers. If your Krome is under warranty, contact Korg directly. They will often send a download link for the (a .upd file, not the raw .img ). For full image recovery, they may require you to ship the unit. korgkromeinnerstorageimage.img file download
This is a factory restore. Your custom songs, combinations, and global settings will be erased. Back them up beforehand using a USB drive (Media > Save > Save All). Disclaimer: This is for informational purposes