Keep your Delphi Autocom software and vehicle databases up to date to ensure you have the latest diagnostic capabilities and vehicle coverage.
Ensure that your firewall and antivirus software are configured to allow Delphi Autocom to communicate with the vehicle's diagnostic port. Delphi Autocom Windows 11
Yes, but only for specific use cases.
| Error Message | Root Cause | Solution | |------------------------------------------------|-----------------------------------------------|--------------------------------------------------------------------------| | “Device not found” | USB driver replaced by Windows native CDC | Use Zadig (libusb-win32) → replace driver with WinUSB 6.1. | | “Cannot load DAO360.dll” | Missing Access Runtime 2007 | Install Microsoft Access Database Engine 2010 Redistributable. | | “Communication timeout” | USB 3.x port power management | Force USB 2.0 port (use hub if necessary) OR disable XHCI hand-off in BIOS. | | “Please connect hardware” (even when connected) | Corrupt registry key after Windows Update | Delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\Vid_14b0 → Rescan. | Keep your Delphi Autocom software and vehicle databases